How are BOMs, routings and product revisions managed?
A BOM records components, quantities, units and operation numbers; subassemblies have their own BOMs. Routings define ordered operations, work centres, setup/run time and inspection criteria. A new revision copies the current one into Draft; lines cannot be edited after leaving Draft. An ECN records the reason, effective date and applicable-from serial number, with chief-technologist approval. Revisions can be compared; release leaves exactly one current revision and marks the previous one Superseded. Open orders keep their revision, so changes are not retroactive.
Can CAD/PDM BOMs be imported without immediate release?
Yes. The import wizard supports CSV, TSV, TXT, Excel, XML from SOLIDWORKS PDM or Autodesk Inventor, and JSON. It provides column mapping, product matching and a diff preview before writing. Confirmation creates Draft revisions only, followed by separate approval and release.
Who is responsible for on-premise MES infrastructure and backups?
SYNTECH Manufacturing is an application for Creatio 8.x, available on-premise or in a private cloud. For on-premise, the customer is responsible for servers, network, operating system, database, backups, access, monitoring and incident response. SLA, RPO and RTO follow the customer's own regulations; Creatio Cloud metrics do not automatically apply to on-premise. Cloud platform certificates do not certify the customer's infrastructure.
Which ERP and accounting systems does SYNTECH Manufacturing integrate with?
We deliver integration with 1C, BAS, SAP and other ERP or accounting systems as a project service, scoped to the system and its version. The product itself has no ready-made connectors.
Does it scale for large manufacturers?
Yes. The largest live Creatio installation supported by SYNTECH serves more than 5,000 users.
Are we dependent on a third-party platform (Creatio)?
Your data stays with you. On-premise deployment on your own infrastructure is available. Platform licensing and guarantees are provided by the vendor, Creatio.
How mature is the product?
SYNTECH Manufacturing is an application for Creatio 8.x; the current version is 2.0.0. The autumn 2026 update added around 35 new components. Before release it passed two full user acceptance cycles, 389 and 483 business scenarios including non-administrator roles, with no regressions.
Can shipment be held until military acceptance?
Yes. An acceptance act is created for a batch, delivery or serial numbers. A shipment without an accepted act is blocked or flagged, as you set it; the default is a warning. The person who submits the act cannot take the decision on it. Acts, test protocols and unit passports print from your own templates.
What is in the licence-audit evidence pack?
A readiness check, the licence scope by product, 17 registers (qualifications, equipment with maintenance and calibration, current revisions, non-conformances and CAPA, acceptance acts and more) and a cover sheet with a SHA-256 hash of the contents. Every pack issued is logged and can be downloaded again.
How does staff reservation work?
Each employee has a military-registration tab with change history. Reservation lists are built from candidates with quota control (50% by default). Deferments trigger a warning 30 days before they expire, and critical-enterprise decisions are stored with the lists. The system keeps the records and the history; the decisions stay with your HR team.