Real Creatio projects delivered by SYNTECH — the challenge, the solution and the result.
A leading petroleum wholesaler moved from Excel, messengers and manual 1C work to Creatio: website leads, customer applications and contracting became automated processes, and Creatio exchanges data with 1C (BAS) in both directions.
A group of pallet-producing companies had never used a CRM: sales, logisticians and accountants re-entered the same order data several times across Excel, 1C:8 and BAS ERP. SYNTECH built one Creatio workspace for sales, weekly shipment planning and transport, integrated with 1C both ways.
A fuel and lubricants trader had no single customer base and calculated margin and cost in Excel. SYNTECH implemented Creatio for the full cycle — from lead search in registries to shipment — with automatic storage requests to oil depots, two-way 1C integration and automatic bank payment matching.
A licensed EU fintech needed every applicant — private or corporate — to pass registration, verification, a KYC questionnaire and an AML decision with a full audit trail. SYNTECH built separate REST API onboarding flows for individuals and legal entities on Creatio, with reference data services and duplicate protection.
A retail chain kept customers, receipts and bonuses in 1C, which made segmentation and personal communication difficult. SYNTECH integrated 1C with Creatio through an API so marketing sees every customer's purchases, bonus balance and loyalty level and can reach them in messengers.
A purchasing, delivery-from-China and customs brokerage company replaced an outdated desktop accounting system with Creatio for logistics management and financial accounting across a group of companies.
