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Transformation Today
Transformation Today
We develop and implement solutions on one of the world's best platforms for accelerating sales, marketing and service processes — Creatio
The benefits of digital transformation with SYNTECH
Implementation the CRM system
Automation of sales, service & marketing
Forming a 360 customer profile | Financial management | Custom integration
Implementation the CRM system
Automation of sales, service & marketing
Forming a 360 customer profile | Financial management | Custom integration
Product & Services
Business processes optimization
Creatio
Sales
Creatio
Service
Creatio
Marketing
Individual
Customization
Transformation
Digital
Creatio Sales
End-to-end sales management platform to accelerate sales processes of any complexity
CUSTOMER 360
Complete view of contacts and accounts
Omnichannel customer data capture, customer insights, full history tracking, engagement scoring and seamless communications.
Complete view of contacts and accounts
Omnichannel customer data capture, customer insights, full history tracking, engagement scoring and seamless communications.
LEAD AND OPPORTUNITY MANAGEMENT
End-to-end lead automation and sales pipeline management
Full cycle of lead management including lead capturing, distribution, processing and hand off combined with advanced opportunity management workflows of different types.
End-to-end lead automation and sales pipeline management
Full cycle of lead management including lead capturing, distribution, processing and hand off combined with advanced opportunity management workflows of different types.
SALES PRODUCTIVITY
Coordinated sales task management, communications, and team collaboration
Collaborative activity management, seamless calendar and email synchronization, intelligent notifications and alerts, embedded omnichannel communications, personal productivity dashboards, and team engagement tools.
Coordinated sales task management, communications, and team collaboration
Collaborative activity management, seamless calendar and email synchronization, intelligent notifications and alerts, embedded omnichannel communications, personal productivity dashboards, and team engagement tools.
SALES FORECASTING
Full-blown sales forecasting and sales performance management
Collaborative and flexible forecasts of different categories and types, sales performance planning, prediction and inspection, sales reporting and dashboards.
Full-blown sales forecasting and sales performance management
Collaborative and flexible forecasts of different categories and types, sales performance planning, prediction and inspection, sales reporting and dashboards.
ORDER AND CONTRACT MANAGEMENT
Omnichannel order, proposal and contract management
Extended product catalog, contract and quotation management, document collaboration and approval workflows, omnichannel order processing, and history tracking.
Omnichannel order, proposal and contract management
Extended product catalog, contract and quotation management, document collaboration and approval workflows, omnichannel order processing, and history tracking.
Individual customization
We use No-code platform to automate workflows and build applications with a maximum degree of freedom
Workflow Automation
Optimize and manage your structured and fluid processes using industry-leading workflow automation capabilities.
Optimize and manage your structured and fluid processes using industry-leading workflow automation capabilities.
No-code Designer
Get access to an intuitive and robust set of no-code design tools. Create and modify pages and views, data models, workflows, and integrations, in a single no-code workplace.
Get access to an intuitive and robust set of no-code design tools. Create and modify pages and views, data models, workflows, and integrations, in a single no-code workplace.
Freedom UI Designer
Design a beautiful interface of any type with a maximum degree of freedom. Benefit from a library of predefined views, widgets, and templates to accelerate the design process.
Design a beautiful interface of any type with a maximum degree of freedom. Benefit from a library of predefined views, widgets, and templates to accelerate the design process.
Digital Transformation
Revolutionize Your Business with Creatio
In today's fast-paced digital landscape, businesses must adapt to survive and thrive. Our comprehensive Digital Transformation service, powered by the Creatio platform, offers an all-encompassing solution to modernize your operations and maximize efficiency.
Seamless Integration with Your Existing Tools
At the heart of our approach is seamless integration. We understand that your business relies on a diverse array of tools and systems.
Our team of experts will ensure that Creatio integrates smoothly with your existing infrastructure, eliminating disruptions and ensuring a unified, cohesive workflow.
Why Choose Our Digital Transformation Service?
Tailored Solutions: We don’t believe in one-size-fits-all. Our experts analyze your unique business needs to develop a customized strategy that aligns with your goals.
Enhanced Efficiency: With Creatio’s robust capabilities, streamline your processes, automate repetitive tasks, and enhance collaboration across departments.
Scalable and Flexible: As your business grows, Creatio scales with you. Adapt to changing market demands effortlessly with a platform designed for flexibility.
Data-Driven Decisions: Harness the power of data with advanced analytics and reporting features. Make informed decisions that drive growth and innovation.
Customer-Centric Approach: Improve customer satisfaction by leveraging Creatio’s comprehensive CRM capabilities. Deliver personalized experiences and foster long-term relationships.
Transform Today for a Brighter Tomorrow
Embrace the future with our Digital Transformation service. Let us help you unlock your business’s full potential with the power of Creatio and seamless integration of your current tools. Contact us today to start your transformation journey.
In today's fast-paced digital landscape, businesses must adapt to survive and thrive. Our comprehensive Digital Transformation service, powered by the Creatio platform, offers an all-encompassing solution to modernize your operations and maximize efficiency.
Seamless Integration with Your Existing Tools
At the heart of our approach is seamless integration. We understand that your business relies on a diverse array of tools and systems.
Our team of experts will ensure that Creatio integrates smoothly with your existing infrastructure, eliminating disruptions and ensuring a unified, cohesive workflow.
Why Choose Our Digital Transformation Service?
Tailored Solutions: We don’t believe in one-size-fits-all. Our experts analyze your unique business needs to develop a customized strategy that aligns with your goals.
Enhanced Efficiency: With Creatio’s robust capabilities, streamline your processes, automate repetitive tasks, and enhance collaboration across departments.
Scalable and Flexible: As your business grows, Creatio scales with you. Adapt to changing market demands effortlessly with a platform designed for flexibility.
Data-Driven Decisions: Harness the power of data with advanced analytics and reporting features. Make informed decisions that drive growth and innovation.
Customer-Centric Approach: Improve customer satisfaction by leveraging Creatio’s comprehensive CRM capabilities. Deliver personalized experiences and foster long-term relationships.
Transform Today for a Brighter Tomorrow
Embrace the future with our Digital Transformation service. Let us help you unlock your business’s full potential with the power of Creatio and seamless integration of your current tools. Contact us today to start your transformation journey.
Business Processes Optimization
Streamline Your Operations for Maximum Efficiency
In a competitive business environment, efficiency is paramount. Our Business Processes Optimization service is designed to refine and enhance your operational workflows, ensuring your business operates at peak performance.
What We Offer
Comprehensive Analysis: We start with a detailed examination of your existing processes. Our experts identify bottlenecks, redundancies, and areas for improvement.
Custom Solutions: Every business is unique, and so are our solutions. We tailor our strategies to address your specific needs, ensuring maximum impact.
Process Automation: Leverage cutting-edge technology to automate repetitive tasks, reduce manual errors, and free up valuable time for your team to focus on strategic initiatives.
Performance Monitoring: Implement robust monitoring systems to continuously track the efficiency of your processes. Gain insights through data analytics to make informed decisions.
Continuous Improvement: Optimization is an ongoing journey. We provide ongoing support and adjustments to ensure your processes remain optimized as your business evolves.
Benefits of Business Processes Optimization
Increased Productivity: Streamlined workflows and automation lead to higher productivity levels, enabling your team to achieve more in less time.
Cost Savings: By eliminating inefficiencies, you can significantly reduce operational costs and allocate resources more effectively.
Enhanced Quality: Improved processes result in better quality outputs, enhancing customer satisfaction and loyalty.
Agility and Flexibility: Optimized processes allow your business to quickly adapt to market changes and seize new opportunities.
Employee Satisfaction: Removing tedious tasks from your employees' workloads boosts morale and job satisfaction.
Transform Your Operations Today
Unlock the full potential of your business with our Business Processes Optimization service. Let us help you achieve unparalleled efficiency and drive your business toward greater success. Contact us today to learn more and start optimizing your business processes.
In a competitive business environment, efficiency is paramount. Our Business Processes Optimization service is designed to refine and enhance your operational workflows, ensuring your business operates at peak performance.
What We Offer
Comprehensive Analysis: We start with a detailed examination of your existing processes. Our experts identify bottlenecks, redundancies, and areas for improvement.
Custom Solutions: Every business is unique, and so are our solutions. We tailor our strategies to address your specific needs, ensuring maximum impact.
Process Automation: Leverage cutting-edge technology to automate repetitive tasks, reduce manual errors, and free up valuable time for your team to focus on strategic initiatives.
Performance Monitoring: Implement robust monitoring systems to continuously track the efficiency of your processes. Gain insights through data analytics to make informed decisions.
Continuous Improvement: Optimization is an ongoing journey. We provide ongoing support and adjustments to ensure your processes remain optimized as your business evolves.
Benefits of Business Processes Optimization
Increased Productivity: Streamlined workflows and automation lead to higher productivity levels, enabling your team to achieve more in less time.
Cost Savings: By eliminating inefficiencies, you can significantly reduce operational costs and allocate resources more effectively.
Enhanced Quality: Improved processes result in better quality outputs, enhancing customer satisfaction and loyalty.
Agility and Flexibility: Optimized processes allow your business to quickly adapt to market changes and seize new opportunities.
Employee Satisfaction: Removing tedious tasks from your employees' workloads boosts morale and job satisfaction.
Transform Your Operations Today
Unlock the full potential of your business with our Business Processes Optimization service. Let us help you achieve unparalleled efficiency and drive your business toward greater success. Contact us today to learn more and start optimizing your business processes.
Creatio Marketing
Omnichannel marketing platform to orchestrate customer journey and accelerate lead-to-revenue
CUSTOMER 360
Complete view of contacts and accounts
360-degree view of contact and account data with a complete omnichannel engagement history across the entire customer journey.
Complete view of contacts and accounts
360-degree view of contact and account data with a complete omnichannel engagement history across the entire customer journey.
LEAD AND OPPORTUNITY MANAGEMENT
End-to-end lead automation and sales pipeline management
Full cycle of lead management including lead capturing, distribution, processing and hand off combined with advanced opportunity management workflows of different types.
End-to-end lead automation and sales pipeline management
Full cycle of lead management including lead capturing, distribution, processing and hand off combined with advanced opportunity management workflows of different types.
CAMPAIGN MANAGEMENT
Omnichannel marketing campaign planning, execution, and analysis
Advanced capabilities to budget, execute, and track marketing campaigns and projects of any complexity, with a rich visual campaign designer and intuitive analytics.
Omnichannel marketing campaign planning, execution, and analysis
Advanced capabilities to budget, execute, and track marketing campaigns and projects of any complexity, with a rich visual campaign designer and intuitive analytics.
EMAIL MARKETING
Email marketing campaigns of any complexity
Full-cycle automation of email marketing campaigns, rich email templates with a visual content designer, A/B test optimization, dynamic content, and email performance management.
Email marketing campaigns of any complexity
Full-cycle automation of email marketing campaigns, rich email templates with a visual content designer, A/B test optimization, dynamic content, and email performance management.
DIGITAL ADS
All-in-one digital ad management and analytics
Complete digital ads lifecycle management and optimization including ads campaign planning, integration, tracking, and performance analytics with extended dashboards and native integration with popular ads analytics tools.
All-in-one digital ad management and analytics
Complete digital ads lifecycle management and optimization including ads campaign planning, integration, tracking, and performance analytics with extended dashboards and native integration with popular ads analytics tools.
Creatio Service
AI-powered full-cycle service management platform
CUSTOMER 360
Complete view of contacts and accounts
360-degree view of contact and account data with a complete omnichannel engagement history across the entire customer journey.
Complete view of contacts and accounts
360-degree view of contact and account data with a complete omnichannel engagement history across the entire customer journey.
GENERATIVE AI AND MACHINE LEARNING
Out-of-the-box tools and models for AI-powered service automation
A comprehensive set of AI/ML models for service data classification, case routing, prediction, prioritization, intelligent search and recommendations, customer segmentation, intent analysis, and cutting-edge generative AI use cases.
Out-of-the-box tools and models for AI-powered service automation
A comprehensive set of AI/ML models for service data classification, case routing, prediction, prioritization, intelligent search and recommendations, customer segmentation, intent analysis, and cutting-edge generative AI use cases.
CONTACT CENTER
Service agent desktop with real-time communications and customer data
Intelligent queue management and case distribution, consolidated agent desktop with access to customer data, assigned tasks, analytics, and communications tools.
Service agent desktop with real-time communications and customer data
Intelligent queue management and case distribution, consolidated agent desktop with access to customer data, assigned tasks, analytics, and communications tools.
KNOWLEDGE MANAGEMENT
Consolidated knowledge management with built-in user engagement
Advanced knowledge management capabilities. Interactive knowledge base, flexible sharing and collaboration workflows, easy-to-use tags and cross-links for quick search and classification, and user engagement.
Consolidated knowledge management with built-in user engagement
Advanced knowledge management capabilities. Interactive knowledge base, flexible sharing and collaboration workflows, easy-to-use tags and cross-links for quick search and classification, and user engagement.
PRODUCTIVITY
Seamless task management, communications, and team collaboration
Collaborative task management, agent schedule management, seamless calendar and email synchronization, notifications and alerts, flexible personal productivity dashboards, and team collaboration tools.
Seamless task management, communications, and team collaboration
Collaborative task management, agent schedule management, seamless calendar and email synchronization, notifications and alerts, flexible personal productivity dashboards, and team collaboration tools.
Case: UNTK
Transformation of an oil trading company
Case Overview
The Ukrainian oil trading company is our major partner, the leader in the Ukrainian wholesale market of light petroleum products. Working with us, UNTK successfully went through the process of digital transformation using Creatio, modernized its business processes and strengthened its competitiveness in the market.
Brief
Initially, the company used standard accounting tools such as excel, instant messengers, 1C (BAS). All processes were carried out manually and duplicated each other.
Our approach
The digital transformation project included three main areas: Automation of sales management processes, interaction with customers and integration of Creatio with 1C (BAS).
Automation of sales management processes: We have developed processes for processing Leads by integrating Creatio with the company’s website, processing Applications from customers, automated the processes of invoicing and controlling their payments through integration with the bank. Automated the process of concluding contracts with contractors using the company’s website and integration with OpenDataBot.
The Ukrainian oil trading company is our major partner, the leader in the Ukrainian wholesale market of light petroleum products. Working with us, UNTK successfully went through the process of digital transformation using Creatio, modernized its business processes and strengthened its competitiveness in the market.
Brief
Initially, the company used standard accounting tools such as excel, instant messengers, 1C (BAS). All processes were carried out manually and duplicated each other.
Our approach
The digital transformation project included three main areas: Automation of sales management processes, interaction with customers and integration of Creatio with 1C (BAS).
Automation of sales management processes: We have developed processes for processing Leads by integrating Creatio with the company’s website, processing Applications from customers, automated the processes of invoicing and controlling their payments through integration with the bank. Automated the process of concluding contracts with contractors using the company’s website and integration with OpenDataBot.
Integrations
We have integrated Creatio and the 1C (BAS) accounting system to exchange data in both directions for such entities: counterparty, nomenclature, sales, goods items, invoices, cash receipts.
Results
After reengineering and optimizing business processes, we automated tasks and reduced their execution time by 40%.
By integrating the systems used with each other, companies always have complete and up-to-date data in real time.
We have integrated Creatio and the 1C (BAS) accounting system to exchange data in both directions for such entities: counterparty, nomenclature, sales, goods items, invoices, cash receipts.
Results
After reengineering and optimizing business processes, we automated tasks and reduced their execution time by 40%.
By integrating the systems used with each other, companies always have complete and up-to-date data in real time.
Case: TTC
Integration with Service Desk Portal
Case Overview
Transtelecom JSC is one of the largest telecom operators in the Republic of Kazakhstan. Specializes in providing a wide range of telecommunications services, digitalization and system integration in the field of IT, communications, automation and energy.
Brief
Transtelecom JSC addressed with the need to automate the processes of receiving applications from potential customers in the Creatio environment, without using a third-party Service Desk system.
Our approach
We have integrated Creatio and Service Desk system for a full exchange of data on created requests from clients.
Results
Due to the integration, we reduced the time for creating an application by a manager to 30 seconds and provided the opportunity to work in a single space.
Transtelecom JSC is one of the largest telecom operators in the Republic of Kazakhstan. Specializes in providing a wide range of telecommunications services, digitalization and system integration in the field of IT, communications, automation and energy.
Brief
Transtelecom JSC addressed with the need to automate the processes of receiving applications from potential customers in the Creatio environment, without using a third-party Service Desk system.
Our approach
We have integrated Creatio and Service Desk system for a full exchange of data on created requests from clients.
Results
Due to the integration, we reduced the time for creating an application by a manager to 30 seconds and provided the opportunity to work in a single space.
Case: Ukr-China Communication
Transformation of the logistics company
Case Overview
Ukr-China Communications is a reliable partner for the purchase, delivery from China and a customs broker in Ukraine. Cooperating with us, UCC successfully went through the process of digital transformation using Creatio.
Brief
Initially, the company used a desktop outdated accounting system, facing problems with its performance, not being able to integrate with modern tools.
Our approach
The digital transformation project included several main areas: Automation of cargo management processes, customer interaction, financial management and management accounting.
Automation of cargo management processes: We have developed processes for processing customer orders for the delivery of cargo, the formation of container routes and their filling with cargo. We automated the processes of generating invoices for counterparties, taking into account the acceptance of payments. We implemented a separate management accounting control block with the formation of full-fledged reporting (P\L, Balance, OSV), a financial management block that allows you to manage cash flow.
Ukr-China Communications is a reliable partner for the purchase, delivery from China and a customs broker in Ukraine. Cooperating with us, UCC successfully went through the process of digital transformation using Creatio.
Brief
Initially, the company used a desktop outdated accounting system, facing problems with its performance, not being able to integrate with modern tools.
Our approach
The digital transformation project included several main areas: Automation of cargo management processes, customer interaction, financial management and management accounting.
Automation of cargo management processes: We have developed processes for processing customer orders for the delivery of cargo, the formation of container routes and their filling with cargo. We automated the processes of generating invoices for counterparties, taking into account the acceptance of payments. We implemented a separate management accounting control block with the formation of full-fledged reporting (P\L, Balance, OSV), a financial management block that allows you to manage cash flow.
Integrations
We have integrated Creatio with Privatbank and LiqPay service to receive payment data.
Results
Due to the implementation of all modules in a single system, the company always has complete and up-to-date data in real time.
Financial and management reporting is generated in one click, taking only 30 seconds.
After reengineering and optimizing business processes, we automated tasks and reduced their execution time by 30%.
Let’s make things happen
Contact us today to learn more about how Creatio No-Code Platform can help your business grow and succeed online.
Get your free proposal
Cases
Our Working Process
Step-by-Step Guide to Achieving Your Business Goals
Planning
02
01
Research & Consultation
Continual Improvement
06
05
Implementation
Testing & Optimization
04
03
Prototyping & Development
During the initial consultation, we will discuss your business goals and objectives. This will allow us to understand your needs and tailor our services to best fit your requirements.
Our goal is to ensure that every aspect of the project is carefully considered and that the plan is flexible enough to accommodate changes. By investing time in thorough planning, we set the stage for a successful project execution and delivery.
We start by creating prototypes that allow you to visualize the final product and make necessary changes early on. During development, we apply best practices and the latest technologies to ensure your requirements and expectations are met.
We place special emphasis on testing and optimization to ensure the high quality and performance of our solutions. Our specialists conduct comprehensive testing at every stage of development, identifying and addressing any issues.
Our implementation process is based on deep knowledge and experience, allowing us to successfully deliver solutions tailored to your unique needs. Our goal is to make the implementation process as smooth and efficient as possible, giving you confidence in the results.
We are constantly working to improve the quality of our services to exceed your expectations. Your satisfaction is our top priority, and we strive for excellence in every aspect of our service.
About us
For over 8 years, we have been a trusted partner of Creatio. Our team of consultants, business analysts, and developers possesses a wealth of knowledge and experience in configuring and integrating the Creatio platform.
We help businesses from various industries understand and overcome their pain points by providing expert consultations and innovative solutions for business process automation. Our experienced team works side by side with clients to recommend the most suitable solution concepts, which we implement swiftly using a no-code approach.
We also specialize in digital transformation and the development of custom solutions, enabling our clients to stay competitive in today’s digital environment. With us, you’ll gain not just a solution but a strategic partner committed to helping your business grow and thrive.
Our goal is to turn your business processes into a true masterpiece of efficiency.
We help businesses from various industries understand and overcome their pain points by providing expert consultations and innovative solutions for business process automation. Our experienced team works side by side with clients to recommend the most suitable solution concepts, which we implement swiftly using a no-code approach.
We also specialize in digital transformation and the development of custom solutions, enabling our clients to stay competitive in today’s digital environment. With us, you’ll gain not just a solution but a strategic partner committed to helping your business grow and thrive.
Our goal is to turn your business processes into a true masterpiece of efficiency.
Contact Us
Connect with Us: Let's Discuss Your Digital Transformation
Contact us:
Email: info@syntech.company
Phone: +38 067 18 17 176
Address: Ukraine, Kyiv, 03039, avenue Glushkova 1
© 2018-2024 SYNTECH.
Private entrepreneur Synieok G.O. ITIN 3186214334
All Rights Reserved.
Private entrepreneur Synieok G.O. ITIN 3186214334
All Rights Reserved.