SYNTECH Digital · Partner Program · version 1.2 · September 2026
SYNTECH Partner Program
The SYNTECH partner program is a dedicated program for integrators, consultants and customers in the Creatio ecosystem. It does not replace the Creatio Partner Program — it sits on top of it: Creatio rewards the partner for platform licenses, SYNTECH rewards the partner for Marketplace apps, ready-made vertical solutions and joint implementations. Partner reimbursement is 20–35% of app subscription payments: a discount off list price if you invoice the customer, or a commission if SYNTECH invoices.
Why a separate program
Creatio already has a partner program — it covers platform licenses. The apps SYNTECH sells on top of the platform barely count in it: today a Creatio partner earns only 20% when their customer buys Syntech Kanban or PM Studio. We want to change that.
| Creatio Partner Program | SYNTECH Partner Program | |
|---|---|---|
| What is sold | Creatio platform subscription (Growth / Enterprise / Unlimited), Creatio.ai | Syntech apps from the Marketplace, vertical solutions (Manufacturing, HRM, PM Studio), Freedom UI expertise and implementation |
| Who pays the partner | Creatio | SYNTECH |
| Form of reward | Subscription margin by partner status | A single percentage of app subscriptions — 20–35% by tier |
| Requirements | Creatio partner status, Creatio certifications | No additional Creatio status requirements. Registration is free |
Who it is for
Creatio integrators
Creatio partners of any status who implement the platform and want ready-made components in their projects instead of custom development. The core segment.
Consultants and freelancers
Individual Creatio experts and small studios. They usually bring the customer while SYNTECH invoices.
Creatio customers
Companies already using Syntech apps who recommend them to industry peers. The reward is credited against their renewal.
How it works
One model for every partner. You bring the customer; who invoices is your choice.
You bring the customer
Register the deal in the portal, introduce the customer to Syntech apps, join the first meeting. The deal is protected for 90 to 180 days by tier.
The sale — whichever way suits you
Either you sell the subscription under your own contract and invoice the customer, or SYNTECH does it directly. SYNTECH delivers implementation and support of the apps.
Reward
20–35% of subscription payments by tier — for the first year and every renewal while the customer is active.
Tiers and benefits
The tier is reviewed quarterly.
| Registeredentry | Silvergrowth | Goldexpert | Platinumleader | |
|---|---|---|---|---|
| Partner reward | 20% | 25% | 30% | 35% |
| Registered deal protection | 90 days | 120 days | 180 days | 180 days + extension on request |
| Support | e-mail and Google Meet, reply within 1 business day | e-mail and Google Meet, reply within 1 business day | e-mail and Google Meet, reply within 1 business day | e-mail and Google Meet, reply within 1 business day |
| Roadmap influence | — | — | quarterly partner council | feature prioritization for projects |
30-day onboarding
The goal of the first month: the partner can run a demo on its own and register its first deal.
Start
- • 60-minute kick-off: rules, expectations, your questions
- • Access to the partner portal: deal registration, materials, demo access to the apps
- • A SYNTECH partner manager is assigned
Product
- • 4 sessions of 90 minutes: Components Pack, PM Studio, Manufacturing, HRM
- • Recordings and sandbox scenarios for self-practice
Selling
- • Sales kit: decks, demo scripts, pricing calculator, objection handling
- • Walkthrough of 3 real cases: logistics, manufacturing, HR
First deal
- • Joint demo at a real customer of the partner
- • First deal registered in the portal, pipeline plan for the quarter
Partner support
First line
If you handle the sale, you answer the customer’s configuration and how-to questions; in every other case, SYNTECH does.
SYNTECH
App defects, compatibility with new Creatio versions, architecture questions. E-mail reply within 1 business day; critical production defects within 4 hours.
Channels
E-mail and Google Meet video calls for all tiers; the partner portal for deal registration, quarterly statements and materials.
How to join
Four steps from application to first deal — usually about a month.
Apply
Contact your SYNTECH manager or use the form on the website: company, country, Creatio experience, preferred track.
Intro call
A 30-minute call: your customers and projects where Syntech apps add value, and your questions.
Agreement
Sign the partner agreement and receive your partner code. Starting tier — Registered.
Onboarding
The 30-day program: portal, demo access to the apps, product training, sales kit, first registered deal.
Partner agreement — key terms
- Non-exclusive agreement: the partner is free to work with other vendors, SYNTECH with other partners.
- Term 12 months with auto-renewal; termination with 60 days’ notice; earned commissions on active subscriptions are paid for 12 months after termination.
- Intellectual property in the apps stays with SYNTECH; the partner receives the right to demonstrate, resell and implement.
- Brand: logos and status used per the guideline.
- Confidentiality of customer data, price list and roadmap; NDA as part of the agreement.
- Anti-corruption terms and a ban on sales into sanctioned jurisdictions.