Gold

Gold is our most popular package for medium and large companies. A priority chat channel, quarterly business reviews and fast priority-based response ensure the proactive development of your system.

Included:

• Everything included in Silver

• 40 engineering hours per month

• Priority Telegram/WhatsApp chat channel

• Quarterly Business Review (QBR) with recommendations

• Access to beta features

• SLA: response 1 hour (high priority) / 2 hours (medium priority)

Best for: 100–500 users, customized system, business continuity is critical.

You decide how to use your package hours — support, configuration, enhancements or consulting. Work beyond the package volume is billed separately at standard rates.