GMS Connector for Creatio

Name: GMS Connector for Creatio
Brand: SYNTECH
Price: 300 USD
Availability: InStock

Send WhatsApp, SMS and Viber messages directly from Creatio through the GMS communication platform — personalized campaigns, operational notifications and real-time delivery tracking.

Get it on Creatio Marketplace · Book a demo


Platform	Creatio Freedom UI
Compatibility	Creatio 8.2.3 and up
Deployment	Cloud and on-site
Current version	1.1.0 (May 2026)
Channels	WhatsApp, SMS, Viber
Price	$300 per year + GMS messaging fees
Trial	Available on Creatio Marketplace
Developer	SYNTECH, official Creatio partner

What is Syntech GMS connector?

Customers read messengers faster than email. The GMS connector lets sales, marketing and service teams reach them on WhatsApp, SMS and Viber without leaving Creatio, and keeps every message in the customer's history for a complete audit trail.

Key features

Personalized campaigns

Send to contact groups such as Leads, Active Clients or VIP Customers, or to specific contacts. Dynamic fields like [#Name#] or [#Manager.Name#] fill each message with the recipient's data.

Delivery tracking

Sent, Delivered, Read and Failed statuses in real time inside Creatio.

Message history

Every message is logged per contact, so managers can review communication and monitor performance.

Use cases

Team	Scenario	What they gain
Marketing	Promotions to segments	Higher open rates than email
Service	Order and appointment notifications	Fewer no-shows and calls
Sales	Personal follow-ups	Faster responses

How to set it up

Install the app from Creatio Marketplace.
Enter your GMS account credentials.
Create message templates with dynamic fields.
Send to a contact group or trigger messages from business processes.

Frequently asked questions

Do I need a GMS account? Yes. Messages are sent through the GMS platform, which charges for messaging separately.

Can messages be personalized? Yes. Use dynamic fields from the Contact object or related records.

Which Creatio versions does Syntech GMS connector support? Creatio 8.2.3 and up.

Is it available for cloud and on-site Creatio? Yes. It supports both cloud and on-site deployments.

How much does Syntech GMS connector cost? $25 per month, billed annually ($300 per year). Messaging is billed by GMS separately.

Is there a free trial? Yes, a trial is available through Creatio Marketplace.

Who provides support? SYNTECH, the developer of the app and an official Creatio partner. Contact support@syntech.digital.

Solution: Communication & integrations
Alternative for Ukraine: Syntech Lifecell connector

Want to see it on your data? Book a 30-minute demo or open it on Creatio Marketplace.

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