NewsWhat's new in Creatio 10X Unlimited Enterprise
Artificial intelligence continues to change the approach to business automation.
Sales & CRM automation
Pipeline, customers, operations and analytics driven by processes, not spreadsheets.
As part of the Creatio 10X Unlimited Release, the company introduced new features for its AI CRM and workflow platform, where people and AI agents work together.
In this material, we will look at the key updates of the release and new opportunities presented by Creatio.
AI Studio for creating and managing AI agents
One of the key updates is AI Studio - an AI-native platform for managing the full lifecycle of AI agents.
Creatio introduced three approaches for creating AI agents:
Code Agent Designer - using Coding Agents to solve complex agent tasks.
Prompt Agent Designer - quickly creating, deploying, and evaluating AI agents using natural language prompts.
Workflow Agent Designer - creating multi-step deterministic AI agents using workflows and visual tools.
Channels & Integrations
Creatio 10X also expands integration capabilities.
The Channels & Integrations component allows for omnichannel interactions and integrations with systems and data.
Observability & Governance
A separate block of the release is dedicated to controlling the operation of AI agents.
Observability & Governance provides:
monitoring the operation of AI agents;
applying policies;
approving decisions;
auditing execution;
full transparency of AI agent operations.
New AI capabilities for CRM
In the new release, Creatio introduced AI functionality for marketing, sales, and service.
Updates include:
Advanced Marketing AI Agents - autonomous AI agents for marketing.
Landing Page Builder - creating landing pages without using code.
Advanced Sales Forecasts - sales forecasting based on real pipeline data.
Sales Engagement - AI orchestration of multichannel interaction with potential customers.
Real-Time Agent Experience - AI prompts and context for agents in real-time.
Chatbots and Virtual Assistants - AI chatbots and virtual assistants for 24/7 request processing.
AI-powered vertical workflows
Separately, Creatio introduced AI-powered vertical workflows, aimed at accelerating business processes in various industries, including:
financial services;
manufacturing;
other industries.
Another key announcement was the concept of Unlimited Enterprise.
It includes:
Unlimited Users - unlimited number of users;
Unlimited AI Agents - unlimited number of AI agents;
Unlimited Workflows - unlimited number of workflows;
Unlimited Applications - unlimited number of applications;
Unlimited Custom Objects and API Calls - unlimited number of custom objects and API calls.
According to Creatio, this model is designed to help organizations grow in the AI era without the specified platform limitations.
What the Creatio 10X release means
The Creatio 10X release combines the new capabilities of AI Studio, AI CRM, workflows, and the Unlimited Enterprise concept within a single platform.
The company introduced tools for creating AI agents, new AI capabilities for marketing, sales, and service, as well as functionality for integrations, management, and control of AI operations.
SYNTECH's perspective
As an official Creatio partner, we closely monitor the development of the platform and its AI capabilities.
The new Creatio 10X tools open up additional opportunities for companies that implement CRM, automate workflows, and consider using AI agents in their business processes.
We already help clients implement Creatio-based solutions and are ready to show how the platform's new capabilities can work in real business scenarios.
What's the conclusion
Creatio 10X Unlimited Release introduced a number of new AI capabilities, including AI Studio, AI CRM, AI-powered workflows, and the Unlimited Enterprise concept.
If you want to learn more about Creatio 10X capabilities or see the platform in action, the SYNTECH team will help you evaluate possible use scenarios and demonstrate solutions with examples from your business processes.
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